Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with your Personal or Business plan, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or email us at support@flexxi.app and we'll help.

What happens after a refund

Once a full refund is issued, the paid plan on that workspace ends and it returns to the Free plan. Your tasks and projects stay in place.

Cancelling

You can cancel anytime from Settings. You keep your paid plan until the end of the current billing period. See Paddle's refund policy for more detail.